You are using an outdated browser. To have the best experience use one of the following browsers:
Cancellations Travel Cancellation Insurance
For your security
If you need to cancel your vacation with us, please inform us as early as possible. We will, of course, always endeavor to re-let the room you have booked, so that you will not incur any cancellation fees if we are successful in doing so.
Our cancellation policy at a glance:
You can cancel your stay free of charge up to 3 months before arrival.
After this date, the following cancellation fees apply:
- 3 months to 1 month before arrival: 40% of the total price
- 1 month to 2 days before arrival: 80% of the total price
- From 2 days before arrival or in case of no-show: 100% of the total price
Cancellation conditions
You can cancel your stay free of charge up to 3 months before arrival.
After this date, the following cancellation fees apply:
- 3 months to 1 month prior to arrival: 40% of the total price (for stays over Christmas and New Year's Eve until July 31)
- 1 month to 2 days before arrival: 80% of the total price
- From 2 days before arrival or in case of no-show: 100% of the total price
If you need to cancel your vacation with us, please inform us as early as possible. We will, of course, always endeavor to re-let the room you have booked, so that you will not incur any cancellation fees if we are successful in doing so.
Please note that for stays during the Christmas and New Year period, the deadline for free cancellation is brought forward to July 31 of the respective year.










